Frequently Asked Questions (FAQ)

Can I stay anonymous if I win lottery?

Yes. In South Africa you can choose to stay anonymous if you win. Ithuba can't share any information about you without your written consent. However, the past Christmas Raffle regulations required players to attend the winners party, where winners were photographed.

Where can I watch the draws?

You can watch Lotto draws online on the Live Draws page. Also you can watch on TV SABC2 channel, youtube channel, or official Facebook page.

How much time I have to claim a National Lottery prize?

You have whole year to come by and claim your prize. If you don't know how to claim, and where can you claim, go to our lottery prize claiming tutorial.

What is a random number generator?

Random Number Generator (RNG) is a computer system used by ITHUBA to draw the random numbers as lottery results in every South Africa lottery game. RNG is also used to generate Lucky Quick Pick numbers to play lottery.

What is the number of Ithuba player helpline?

If you have questions regarding lottery games contact player helpline available on 0800 484 822.

Will I get a notification that I have won?

If you use SA Lottery APP to play National Lottery, you will get in-app notifications about winnings. If you play on nationallottery.co.za site you will get also a SMS when you win low-tier or high-tier prize.

How do I report fraud?

You should report any evidence of fraud to National Lottery Commission using toll-free whistle-blower fraud hotline on 0800 012 013.

Is there a limit for lottery tickets spending?

The daily limit for lottery games is R1000.

Who can, and who can't play lottery games in South Africa?

Citizens who are at least 18 years old can play SA lottery. Ithuba workers and they families are restricted from playing the lottery, raffles and sweepstakes.

Which South African banks offer lottery tickets?

You can buy lottery tickets in these banks: Capitec, Nedbank, Absa, FNB, Standard Bank.

What to do if you win the Lotto?

When you win big prize in Lotto, you should contact psychologist for an advice and also the financial advisor. Remember that most of the lottery winners lose all of the money in few years.

How can I win Lotto?

The only sure way to win Lotto is to be lucky. Lottery is random, so you can't determine future results.

What are the luckiest numbers in Lotto and Powerball?

The luckiest numbers in Lotto and powerball are shown on our lottery statistic page. Yo can find there hot and cold numbers for every game.

Are lottery winnings taxed in South Africa?

No. All lottery winnings are paid out tax free. Winnings are excluded from capital gains tax and shouldn't be included in taxable income of the player.