Ithuba has eight regional offices in South Africa. Besides that, their headquaters is localised in Johannesburg. This is the full list, and explanation what matters you can settle there.
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EASTERN CAPE: 164 Cape Road, Mill Park, Port Elizabeth.
Tel: +27 31 397 4900 -
FREE STATE: Shop number 38, 139 Cnr East Burger & Charlotte Maxeke Streets, Bloemfontein Plaza.
Tel: +27 51 410 1060 -
GAUTENG: 14A Charles Crescent, Eastgate Ext. 4, Sandton.
Tel: +27 11 346 6000 -
KZN: First Floor, 85 Richefond Circle, Umhlanga Ridgeside.
Tel: +27 31 536 6960 -
LIMPOPO: 14 Schoeman Street, Polokwane.
Tel: +27 15 294 9480 -
MPUMALANGA: 99 Jacaranda Str, West Acres, Nelspruit.
Tel: +27 13 741 6500 -
NORTH WEST: 53 Von Welligh St, Rustenburg, 2999.
Tel: +27 14 597 8900 -
WESTERN CAPE: 200 Main Road, Claremont, Cape Town.
Tel: +27 21 672 6760
Players visiting any of ITHUBA's regional offices can access support and prize-claim services, which can make their gambling experience easier and more secure. These offices provide assistance with verifying winning tickets, completing prize claim paperwork, and processing high value prizes payouts, that cannot be handled at retail outlets. National lottery agents are also capable of guiding players through account related queries for online or e-wallet transactions, help with understanding game rules, and provide information on responsible play. For major jackpot winners, regional offices offer a private and confidential environment where players can receive financial and emotional support services.