There are several ways you can claim cash from your Lotto or Powerball winnings? The method depends on the amount you have won.
Cash winnings up to R50 may be claimed at any lottery retailer. All retailers should pay up to R2,000 deserved prize value in cash. If this is not possible, please proceed to the next step.
Prize winnings between R2,001 and R49,999 may only be claimed at an authorized Prize Payment Centre. You can ask for the address at any retailer or lottery helpline. If you won more than R50,000 you need to fill the claim form.
Prizes of R50,000 and greater can only be claimed in person at a National Lottery Office. The table below will clarify for you other payment methods:
| Prize Value | Payment Location | Payment Method | Payment Time |
|---|---|---|---|
| Up to R2 000 | All Participating/Authorized Retailers | Cash | Immediately |
| Up to R10,000 | Checkers Stores | Cash | Immediately |
| R2 000 to R49,999.99 | Any Approved Prize Payment Centre (APPC) | Cash | Immediately |
| Up to R49,999.99 | African Bank | Electronic funds transfer | Up to 72 working hours |
| Up to R49,999.99 | ITHUBA E-Commerce Platform | National Lottery Wallet | Up to 72 working hours |
| Up to R249,999.99 | Online Banking Channels | Electronic funds transfer | Up to 72 working hours |
| Any Prize | ITHUBA Offices | Electronic funds transfer | Up to 72 working hours |
To claim a lottery winnings your ticket must be validated. The lottery ticket is the only real proof of winning the prize. National Lottery can refuse the winning payment if the ticket was paid previously, or the ticket was altered, incomplete, tampered or unreadable.
There is a possibility to claim the lottery prize by posting the winning ticket together with a complete claim form to the National Lottery Office. The address is shown on the claim form. Do it only at your risk and remember to include the required documents.
How much time do lottery player has to claim winning ticket?
Each prize in National Lottery must be claimed within 365 days from the date of draw. For the Eaziwin games, the prize must be claimed no later than 23 hours on the 365th day after the date of purchase of a particular game. Prizes must be claimed during working hours of the business authorized to pay National Lottery prizes.
Some legal considerations
- Ithuba may investigate if the ticket is valid, and verify the ownership.
- Claimants will be photographed for security purposes.
- Prize claim form must be completed.
- Additional legal checks may be conducted.
- Claimant can't be under the age of 18.